FAQ
What precautions are we taking for Covid-19?
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The studio work space is sanitized before and after working each day. All products are made and orders are packed while we are wearing gloves. In between projects we wash our hands and sanitize our gloves if needed. If you are interested in avoiding shipping please email me for contactless pick up at our retail store.
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​How Do I Place An Order?
Click the items you are interested in to add to your shopping cart. When you are ready to check out click the shopping cart at the top of your screen and follow the directions to proceed through the checkout process.
How are your products shipped?
We ship through the United States Post Office. Packages over a 10 oz will be shipped through the USPS using flat rate priority mail.
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How can I return products I have ordered?
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If you ever have any questions or concerns about your order please contact us within 48 hours of receiving your product via email. Our goal is to make sure our customers are 100% satisfied.
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Soap & Body Product Safety
Everyone has different levels of skin sensitivity. It is recommended that when you are using a new body product you do a small skin test. Simply wash, rub, or apply a small amount of the product on the inside of your arm. Wait a few minutes and make sure you do not have a reaction. If you show any signs of rash, redness or irritation immediately discontinue using the product.​
How can I extend the life of my soap?
All of our soaps are handmade without the use of bar hardeners. To extend the life of your soaps you want to keep them dry in between uses and out of direct running water. Keep your soap bar on a well ventilated soap dish.
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How can I place a wholesale, custom or order for favors?
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If you are looking for an item that you do not see on our website or have your own custom idea in mind you can contact me via email at LHFSoaps@gmail.com